The Importance of Cleaning Your Email List

The Importance of Cleaning Your Email List

The Importance of Email List Hygiene for Your Shopify Store

Imagine navigating a cluttered store with overflowing shelves and unlabeled boxes. That's exactly what your audience experiences when faced with an unmaintained email list. Instead of clear, targeted messages, they receive a confusing barrage of irrelevant promotions. The result? Lost engagement, decreased open rates, and ultimately, lost revenue.

Impact on Average Order Value

A well-kept email list isn't just about saving emails. It's about nurturing relationships and driving bigger sales. When you segment your audience and deliver personalized content through a powerful tool like Klaviyo, you transform casual browsers into loyal customers, ready to invest in your brand. This targeted approach significantly elevates your Average Order Value (AOV).

Leveraging Klaviyo for Shopify Success

Klaviyo is your secret weapon in the email marketing world. Its advanced segmentation and automation features let you create personalized experiences that resonate with each customer. Imagine sending tailored promotions, product recommendations, and birthday wishes – all on autopilot! This level of customization fosters loyalty and boosts engagement, turning one-time buyers into lifelong fans.

Step-by-Step Guide to Cleaning Your Email List in Klaviyo

1. Segment Your List
  • Log into your Klaviyo account.
  • Go to the 'Lists & Segments' section.
  • Create a new segment for unengaged subscribers. You can define unengaged subscribers as those who haven't opened or clicked any email in the past 6 months.
2. Analyze Engagement

Within this segment, analyze the engagement patterns. Look for trends like frequency of purchases, average order value, and time since last engagement.

3. Send a Re-engagement Campaign

Craft a targeted email campaign designed to rekindle their interest. Offer a special discount, highlight new arrivals, or showcase user-generated content to remind them why they subscribed.

4. Remove Inactive Subscribers

After the campaign, assess the response. Bid farewell to subscribers who remain unengaged by selecting them and clicking "Suppress" in Klaviyo. Remember, you only pay for 'active users,' so a tidy list means lower fees!

5. Regular Maintenance

Make list cleaning a bi-annual routine. Consistency keeps your audience fresh and your engagement rates soaring.


At Cliqued Digital, we are Klaviyo partners with a proven track record of email marketing success. We've helped countless Shopify stores transform their email lists into powerful revenue generators.


Want to hear how? Get in touch! We're happy to share our expertise and discuss your specific needs.